VaporNow (accessible via vapornz.com) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data in strict compliance with the New Zealand Privacy Act 2020.
If you have any questions regarding your data, please contact our support team via the Live Chat 💬 icon on our website.
1. Our Commitment to Data Security
Confidentiality: Every piece of data collected when you visit vapornz.com, register an account, or purchase products is treated as strictly confidential.
Security Measures: While no data transmission over the internet can be guaranteed as 100% secure, we implement industry-standard administrative and technical safeguards to protect your information from loss, misuse, or unauthorized alteration.
Order Confirmations: If you provide your email address, all online orders, payments, and tracking updates will be confirmed via automated, secure emails.
2. Strictly 18+ Age Restriction
Legal Age Compliance: In accordance with New Zealand regulations, our website and products are intended strictly for adult smokers aged 18 and older.
Minors Prohibited: We do not knowingly collect, solicit, or maintain personal information from individuals under the age of 18. If we discover that an underage individual has submitted personal information, we will delete that data from our database immediately.
3. How We Use Your Data
We collect personal information (such as your name, delivery address, phone number, and email address) only when you voluntarily provide it during checkout, account registration, or promotion entries. We use this data for the following legitimate business purposes:
Order Fulfillment: To process transactions, pack your orders, and arrange secure courier delivery.
Customer Support: To contact you regarding order status, stock issues, or delivery arrangements.
Marketing Communication: For registered adult customers, we may send newsletters, new product updates, and exclusive online offers.
Opt-Out Right: You have the absolute right to opt out of marketing messages at any time. Simply click the “Unsubscribe” link at the bottom of our emails or contact our customer support team to be removed from our mailing list.
4. Data Retention & Your Rights
Retention Period: We retain your personal data only for as long as necessary to fulfill your online orders, provide customer support, or satisfy legal, tax, and compliance requirements in New Zealand.
Your Right to Access and Correct: Under the New Zealand Privacy Act 2020, you have the legal right to request access to any personal information we hold about you, and to request that any incorrect details be updated or deleted. Please contact us via email if you wish to exercise these rights.